Services  →  Maintenance & Servicing

Council · Industrial · Hospitality · Australia-Wide

The People Who Built
Your System Are the
Ones Who Service It.

No third-party contractors. No technician who's never seen your system before. When you call youmist, the same expert team that designed and installed your system comes back to look after it, with the full history of your installation already in hand.

✓ Same Install Team ✓ Pre-Summer Commissioning ✓ Annual Contracts Available ✓ Council & EPA Documentation
Trusted by leading government, civil and industrial organisations across Australia
Why It Matters

Most Service Calls Fail
Because the Technician
Doesn't Know the System.

When a misting system goes down at a waste transfer station the day before an EPA inspection, or stops working at a council park on the hottest day of summer, the last thing you need is a technician reading the manual on-site.

youmist doesn't subcontract servicing. The team that visits your site knows your system because they built it. They know where the pump is located, how the zones are configured, what the controls were set to on commissioning day, and what your specific site conditions are.

That's not a marketing line. It's just how a small, specialist team operates. And it's the reason our clients stay with us.

Pullquote — to be confirmed
Service Scope

Everything Your System
Needs to Perform All Year.

01
Pre-Summer Commissioning

Full system check, flush and performance test before the cooling season begins. Nozzle inspection, pump pressure verification and controls check — so your system is ready before the first hot day, not after it.

02
Nozzle Replacement & Filter Service

Nozzle orifices wear and block over time — reducing output, affecting coverage and increasing pump load. Scheduled nozzle replacement and inlet filter service maintains system performance and protects pump longevity.

03
Reactive Callout — Break/Fix

When something stops working, call us directly. No call centre, no ticket system. You reach the people who know your system and we get back to you the same day.

04
Chemical Agent Replenishment

For odour control and dust suppression systems using neutralising agents or odour absorbers — scheduled agent replenishment ensures your system never runs dry during active operations.

05
BMS & Controls Calibration

Automated controls drift over time — temperature thresholds, RH setpoints and timer schedules require periodic verification and recalibration to maintain system performance. Included in annual service visits.

06
Winter Shutdown & Recommissioning

For systems in climates with cold winters — draining lines, protecting pump components and properly storing seasonal equipment prevents damage and extends system life. Spring recommissioning gets the system back online cleanly.

07
Annual Service Contracts

A scheduled annual contract ensures your system is serviced before it becomes a problem, not after. Councils, industrial operators and commercial venues on annual contracts receive priority scheduling and direct access to the install team.

Who We Service

Three Types of Client.
Three Different Reasons
to Stay on Contract.

Councils & Government
01

Documented Servicing for
Public Liability & Compliance

Council-operated misting systems in public parks, playgrounds and town centres carry public liability obligations. A documented service and maintenance record — signed off by the installing contractor — provides the evidence trail councils need for insurance, risk management and internal compliance.

youmist provides a written service report after every visit, documenting work completed, system condition, any parts replaced and recommended follow-up. Ready to file and ready to produce if it's ever needed.

Public liability documentation Pre-summer readiness guarantee Direct access to install team No procurement process for reactive callouts
Industrial & Waste Facilities
02

EPA Licence Systems Need
Verifiable Service Records

Dust suppression and odour control systems installed to satisfy EPA licence conditions aren't optional — and neither is proving they're operational and properly serviced. An EPA inspection or community complaint response requires evidence that your system is in working order.

youmist service records document system status, agent levels, nozzle condition and controls settings — providing the operational evidence your compliance file needs.

EPA compliance documentation Agent replenishment scheduling Priority response for licence-critical systems Single point of contact
Hospitality & Commercial Venues
03

You Need It Working
When Summer Arrives.

For hospitality venues and commercial operators, a misting system that fails in January isn't just an inconvenience — it's lost revenue and uncomfortable guests during the busiest trading period of the year.

A pre-summer service visit from youmist ensures your system is pressure-tested, nozzles are clean and controls are calibrated before the first 35°C day arrives. Not after it.

Pre-summer readiness guarantee Same-day response to callouts No searching for a contractor mid-January System history on file
Annual Service Contract

One Contract.
One Team.
Zero Surprises.

An annual youmist service contract covers everything your system needs across the year — pre-summer commissioning, a mid-season check and priority access to reactive callouts if anything comes up in between.

Get a Contract Quote →
Annual Contract Includes
  • Pre-summer commissioning visit
  • Nozzle inspection & replacement as required
  • Filter service & pump pressure check
  • Controls & BMS calibration
  • Written service report & sign-off documentation
  • Priority scheduling for reactive callouts
  • Direct phone access to install team
  • Chemical agent replenishment (odour/dust systems)
  • Winter shutdown service (where applicable)

Contract pricing is based on system size, type and location.
Contact us for a quote specific to your installation.

Book a Service Visit →
Service Documentation

Every Visit.
Written Up. Filed.
Ready When You Need It.

After every service visit — scheduled or reactive — youmist provides a written service report documenting:

  • Work completed on the day
  • System condition and performance observations
  • Parts replaced (nozzles, filters, fittings)
  • Chemical agent levels and replenishment carried out
  • Controls settings verified or adjusted
  • Any recommended follow-up action
For councils — part of your public liability maintenance record
For industrial operators — supports your EPA compliance file
For commercial venues — a record that your system was looked after
Book a Service

Already Have a
youmist System?
Let's Keep It Running.

Tell us where your system is, what type it is and when it was last serviced. We'll get a visit scheduled — ideally before summer, not during it.